CDNShark Policies

Privacy Policy

Last updated: Jul 02, 2026

This Privacy Policy explains how Nath Network & Telecom Inc. (“CDNShark”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you use our websites, dashboards, and services (the “Services”). It should be read together with our Terms and Conditions and, where applicable, our GDPR Privacy Statement.

1. Information We Collect

• Account information — name, email address, username, password (stored in hashed form), and organization details you provide at registration.
• Billing information — billing address and transaction records. Card and payment details are handled by our third-party payment processors; we do not store full card numbers.
• Service usage and technical data — logs relating to your use of the CDN, DNS, storage, hosting, and streaming services, including IP addresses, request metadata, bandwidth and resource usage, timestamps, and error diagnostics.
• End-user data processed on your behalf — when we deliver, cache, or route traffic for your websites and applications, we may process data (such as visitor IP addresses and request details) on your behalf as a processor.
• Support communications — tickets, chat messages, and correspondence with our support team, including interactions with our AI support assistant.
• Cookies and similar technologies — used to operate the site, keep you signed in, and understand usage.

2. How We Use Information

• To provide, operate, secure, and improve the Services;
• To authenticate you and manage your Account;
• To process payments, invoicing, and renewals;
• To provide support and respond to your requests;
• To monitor for abuse, fraud, security threats, and violations of our Acceptable Use Policy;
• To send service-related and, where permitted, marketing communications;
• To comply with legal obligations and enforce our agreements.

3. Cookies

We use strictly necessary cookies to run the Services (for example, session and authentication cookies) and may use analytics cookies to understand and improve usage. You can control cookies through your browser settings; disabling certain cookies may affect functionality.

4. How We Share Information

We do not sell your personal information. We may share it with:

• Service providers — payment processors, infrastructure and network providers, and other vendors who process data on our behalf under appropriate confidentiality and data-protection obligations;
• Legal and safety — authorities or third parties when required by law, to respond to legal process, or to protect the rights, property, or safety of CDNShark, our customers, or the public;
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Data Retention

We retain personal information for as long as your Account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Logs and diagnostic data are retained for a limited period consistent with operational and security needs, after which they are deleted or anonymized.

6. Security

We implement technical and organizational measures designed to protect personal information against unauthorized access, loss, or misuse, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

We operate a globally distributed network, and your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for such transfers, as described in our GDPR Privacy Statement.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, to object to processing, and to data portability. To exercise these rights, contact us using the details below. Residents of the EEA or UK should also see our GDPR Privacy Statement.

9. Children’s Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us so we can delete it.

10. Third-Party Sites and Content

The Services may link to or interoperate with third-party sites and services. We are not responsible for their privacy practices, and we encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, by additional notice.

12. Contact Us

For privacy questions or to exercise your rights, contact us at legal@cdnshark.com.