Frequently Asked Questions

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CDNShark accelerates content delivery using edge servers, DNS proxy routing, and configurable caching. You can manage domains, DNS records, pull zones, and edge security policies from one dashboard.

A, AAAA, and CNAME records can be proxied. Non-proxied record types remain DNS-only and are managed in the same DNS panel.

Yes. You can apply WAF mode, rate limiting, GEO blocking, CORS rules, and IP allow/block policies per proxied DNS record or pull zone.

Pull zones map an origin URL to a CDN hostname. CDNShark pulls content from your origin, caches it at the edge, and serves it with your configured policies.

Provisioning and cleanup across DNS providers and multiple edge servers can take time. CDNShark queues these tasks so the UI stays responsive while infrastructure work continues reliably.

Yes. The infrastructure summary includes hardware stats and service status checks such as cron jobs, nginx, fluent-bit, and SSL expiration visibility.

Use the dashboard logs and job status pages to identify failures quickly. You can then retry failed jobs or open a support ticket from your account for assistance.