Help Center
Frequently Asked Questions
Everything you need to know about CDNShark. Can’t find an answer? Contact us.
General
CDNShark is an all-in-one edge platform: a global CDN, DNS proxy, cloud VPS, web and email hosting, and a self-hosted CAPTCHA — all managed from a single dashboard and one account.
No. Each product works on its own — use just the CDN, or combine it with Cloud VPS, hosting, email, and SharkCaptcha as you grow. Everything lives under one account with no extra dashboards to juggle.
Yes. The CDN is free to start with simple pay-as-you-go pricing beyond the free tier, and it needs no credit card. Paid plans come with a 30-day money-back guarantee.
CDN, DNS & Security
CDNShark accelerates content delivery using global edge servers, DNS proxy routing, and configurable caching. You manage domains, DNS records, pull zones, and edge security policies from one dashboard.
A, AAAA, and CNAME records can be proxied through the edge. Other record types remain DNS-only and are managed in the same DNS panel.
Pull zones map an origin URL to a CDN hostname. CDNShark pulls content from your origin, caches it at the edge, and serves it with your configured policies.
Yes. You can apply WAF mode, rate limiting, GEO blocking, CORS rules, and IP allow/block policies per proxied DNS record or pull zone — plus a platform-wide IP blocklist across all edges.
Yes. The infrastructure summary includes hardware stats and service checks such as cron, nginx, log shipping, and SSL expiry visibility.
Cloud VPS
High-performance KVM cloud servers with full root access, NVMe SSD storage, and snapshot backups — running on the CDNShark global network.
Servers spin up in about a minute from a range of OS templates, with a web console available whenever you need it.
Yes — on-demand snapshots, scheduled backups, a built-in firewall, and network-level DDoS protection are included on every server.
Browse the plans on the Cloud VPS page, or contact our team for early access and help choosing a size.
Web Hosting
Managed web hosting with an easy control panel, free SSL, daily backups, one-click app installs, and an AI website builder — all edge-accelerated by CDNShark.
Yes. Free, automated SSL is included and renews automatically at the edge — no manual certificate management.
Yes. The included AI website builder helps you create and launch a site quickly, without writing code.
Yes. Daily backups are included, and you can restore your site in a click.
Email Hosting
Yes. Create professional mailboxes on your own domain, with webmail and standard IMAP/SMTP access from any mail client.
Yes. Your email is secure, ad-free, and private, with anti-spam filtering included.
Simply — per mailbox, per month, with no long-term commitment.
SharkCaptcha
An invisible, self-hosted CAPTCHA that stops spam and volume bots using silent proof-of-work — no image puzzles, and most visitors pass in about 200ms.
Yes. A familiar widget plus a server-side verify endpoint let you swap SharkCaptcha in within minutes.
No. It is self-hosted on the CDNShark edge — no third-party tracking cookies and no data sold to advertisers.
Proof-of-work raises attacker cost and stops volume, spam, and scripted bots, but it is not designed to stop a targeted human-solver farm. Pair it with CDNShark rate limiting and WAF for defense in depth.
Billing & Support
Yes. Paid plans come with a 30-day money-back guarantee.
No. The CDN free tier requires no credit card — you can start and explore before you pay.
Open a support ticket from your dashboard, or reach out from the contact page — our team is happy to help you get set up.
Still have questions?
Our team is happy to help you get set up.