CDNShark Documentation

Backup

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Restoring files from a snapshot

Every snapshot is a complete picture of a folder at a point in time. Restoring never overwrites your current files unless you tell it to.

Restoring a file or folder

  1. Open Snapshots and select the protected folder.
  2. Pick a snapshot from the list — snapshots are listed by date, with size and file count.
  3. Browse or search inside it to find what you need.
  4. Click Restore and choose where to put it. Restoring to a new folder is the safest option when you are unsure.

Mounting instead of restoring

Use Mount to open a snapshot as a read-only drive and copy files out with your normal file manager. This is the quickest way to retrieve one or two files without restoring a whole folder.

Choosing the right point in time

If a file was corrupted or encrypted by ransomware, pick a snapshot from before the problem started, not the most recent one. The size and file-count charts help — a sudden change in either often marks when things went wrong.

Restoring to a different computer

Install the app on the new machine and sign in with the same account. Your snapshots are already there.